Terms and Conditions

Terms of Use for SambaReps

Welcome to SambaReps! By accessing and using our website and services, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully.

1. Acceptance of Terms
By using our website, you agree to these Terms of Use. If you do not agree, please do not use our services.

2. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the new terms.

3. Use of Services
You agree to use our website and services for lawful purposes only. You must not use our website to engage in any fraudulent, abusive, or harmful activities.

4. Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

5. Intellectual Property
All content on the SambaReps website, including text, graphics, logos, and images, is the property of SambaReps and is protected by intellectual property laws. You may not use our content without permission.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Accessing these links is at your own risk.

7. Disclaimer of Warranties
Our services are provided “as is” without any warranties, express or implied. We do not guarantee that our website will be error-free or uninterrupted.

8. Limitation of Liability
SambaReps will not be liable for any damages arising from the use or inability to use our services, including but not limited to direct, indirect, incidental, or consequential damages.

9. Indemnification
You agree to indemnify and hold SambaReps harmless from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms of Use.

10. Governing Law
These Terms of Use are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

Shipping Policy for SambaReps

At SambaReps, we strive to ensure that your orders are shipped quickly and securely. Please read our Shipping Policy for details on how we process and deliver your orders.

1. Processing Time
Orders are processed within 3 business days after payment is received. Processing times may vary during peak seasons or due to high order volumes.

2. Shipping Methods
We offer various shipping options to suit your needs, including standard, expedited, and express shipping. Shipping costs and delivery times vary based on your location and chosen shipping method.

3. Shipping Locations
We currently ship Worldwide.

4. Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number.

5. International Shipping
For international orders, please be aware of potential customs duties, taxes, and fees that may apply. These charges are the responsibility of the customer.

6. Lost or Damaged Packages
SambaReps is not responsible for packages lost or damaged in transit. If your package is lost or damaged, please contact the shipping carrier directly to file a claim.

7. Shipping Delays
While we strive to deliver your order on time, shipping delays may occur due to factors beyond our control, such as weather conditions or customs processing.

Return Policy for SambaReps

We want you to be completely satisfied with your purchase from SambaReps. If you are not satisfied, please review our Return Policy for information on how to return or exchange your items.

1. Eligibility for Returns
To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Returns must be initiated within [X] days of delivery.

2. Non-Returnable Items
Certain items are non-returnable, including but not limited to:

• Clearance or sale items
• Gift cards
• Personalized or custom-made items

3. Return Process
To initiate a return, please contact us at [Your Email Address] with your order number and reason for return. We will provide you with return instructions.

4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping method for returns.

5. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 3 business days and credited to your original method of payment.

6. Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Your Email Address]. We will arrange for a replacement or refund.